Challenges of Working Remotely

Shawn Akins • September 7, 2017
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When working remotely, I've found the most important thing to do is to have dedicated space that is setup so you can truly be efficient and work like you are "at the office". If you are constantly interrupted, its very difficult to be productive. However, once you have a good home office setup, I've found that I can be more productive at times working from my home office.

a laptop computer is sitting on a table in a camper .

Improvements in technology are enabling more and more employees to be extremely productive and connected with their fellow employees. However, working remotely is not without its challenges. Below are the top 5 problems with remote workers and how technology can be used to mitigate them. 


1. Managing Laptops: IT admins can relate to how difficult it is to manage desktops and laptops in the office let alone the complexities of not having physical access to the device or the user. Microsoft has solved this problem in their Enterprise Mobility and Security offering. Bundled in this offer is Intune, which allows IT administrators to enroll mobile laptops, install applications, and manage through group policy like functionality.


2. Phones:  Sure you can use your smart phone but often people don't want to give out their personal cell numbers for business purposes. Microsoft Skype for Business Cloud PBX solves this problem. You can utilize a Skype enabled polycom phone or the Skype for Business App on Android or iPhone and login using your email and password and voila, your business phone number on whichever device you want. You can place outbound calls or receive inbound calls while utilizing your business phone number.


3. Communications:  Communicating when you are working remote is one of the biggest concerns most employers have with allowing workers to work from home. Utilizing IT tools like Skype for Business enables employees to chat with others, conduct conference calls with voice and video (assuming your not working from your bed!)


4. Access to data:  Having users VPN to the corporate office to obtain files is fine but why not utilize Sharepoint so all users, remote or at the office, can easily find and use documents. With the latest versions of Office, multiple users can edit the same document at the same time.


5. You're Fired:  Terminating any employee is no fun. It can be even more difficult when its a remote worker. Beyond the awkward phone call, what about all the company data they have access to? If you are utilizing Microsoft Office 365 with EMS, it's no problem. All data can be remotely wiped while maintaining the user's personal data. You can also control where the user saved company data, restricting saving to personal drives or personal cloud storage accounts.


As you can see, there are challenges with remote workers but there can be some great business benefits. Productivity and employee happiness can actually increase. In fact, according to a 2016 survey of American remote workers, about 91 percent of people who work from home feel that they’re more productive than when they’re in an office! Also, businesses can scale without adding office space. Lastly, with unemployment at record lows, allowing for remote workers could open up a much larger candidate pool for your business since you can recruit nationwide or even internationally! 

By Shawn Akins October 20, 2025
October 20, 2025 — Early today, Amazon Web Services experienced a major incident centered in its US‑EAST‑1 (N. Virginia) region. AWS reports the event began around 12:11 a.m. PT and tied back to DNS resolution affecting DynamoDB , with mitigation within a couple of hours and recovery continuing thereafter. As the outage rippled, popular services like Snapchat, Venmo, Ring, Roblox, Fortnite , and even some Amazon properties saw disruptions before recovering. If your apps or data are anchored to a single cloud, a morning like this can turn into a help‑desk fire drill. A multi‑cloud or cloud‑smart approach helps you ride through these moments with minimal end‑user impact. What happened (and why it matters) Single‑region fragility: US‑EAST‑1 is massive—and when it sneezes, the internet catches a cold. Incidents here have a history of wide blast radius. Shared dependencies: DNS issues to core services (like DynamoDB endpoints) can cascade across workloads that never directly “touch” that service. Multi‑cloud: practical resilience, not buzzwords For mid‑sized orgs, schools, and local government, multi‑cloud doesn’t have to mean “every app in every cloud.” It means thoughtful redundancy where it counts : Multi‑region or multi‑provider failover for critical apps Run active/standby across AWS and Azure (or another provider), or at least across two AWS regions with automated failover. Start with citizen‑facing portals, SIS/LMS access, emergency comms, and payment gateways. Portable platforms Use Kubernetes and containers, keep state externalized, and standardize infra with Terraform/Ansible so you can redeploy fast when a region (or a provider) wobbles. (Today’s DNS hiccup is exactly the kind of scenario this protects against.) Resilient data layers Replicate data asynchronously across clouds/regions; choose databases with cross‑region failover and test RPO/RTO quarterly. If you rely on a managed database tied to one region, design an escape hatch. Traffic and identity that float Use global traffic managers/DNS to shift users automatically; keep identity (MFA/SSO) highly available and not hard‑wired to a single provider’s control plane. Run the playbook Document health checks, automated cutover, and comms templates. Then practice —tabletops and live failovers. Many services today recovered within hours, but only teams with rehearsed playbooks avoided user‑visible downtime. The bottom line Cloud concentration risk is real. Outages will happen—what matters is whether your constituents, students, and staff feel it. A pragmatic multi‑cloud stance limits the blast radius and keeps your mission‑critical services online when one provider has a bad day. Need a resilience check? Akins IT can help you prioritize which systems should be multi‑cloud, design the right level of redundancy, and validate your failover plan—without overspending. Let’s start with a quick, 30‑minute review of your most critical services and RPO/RTO targets. (No slideware, just actionable next steps.)
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