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Forget Backup and Disaster Recovery... Business Continuity Is Where It's At

Akins IT • Aug 10, 2016

Earlier this week Delta Airlines’ computer systems suffered a catastrophic failure, leading to the grounding of over 1,000 flights and delays to countless more. Analysts attributed the colossal service interruption to a power outage in Atlanta that crippled its network infrastructure. Given the cobbled-together nature of the airlines systems, it’s not hugely surprising that one of the many points of failure eventually gave way. After all, each time Delta absorbed another airline, the systems had to be integrated together on the fly… pun intended.


But what stands out to me are two main points. The first, that I just can’t seem to ignore, is how on earth the systems for one of the worlds more prominent airlines didn’t have gasoline powered generators to cover at least 24 hours of downtime. I’m just going to leave it at that.



What seems to be a much more common problem, is that Delta just continued to kick the can down the road when it comes to business continuity. In typical old-guard fashion, execs under scrutiny of the board and/or stockholders didn’t make the necessary investments in infrastructure to ensure that if a failure did take place, a reasonable RTO (Recovery Time Objective) could be achieved. It’s not as pretty as a new fleet of planes or fancy accommodations in the admiral’s club, but when it comes down to overall customer satisfaction, ensuring that your systems are available will always reign supreme.


In today’s world, merely having a backup of your data won’t cut it. Businesses are no longer able to tolerate an interruption to their technology services and ensuring that systems can fail-over within minutes is the new standard. Hopefully the failures of titans like Delta can teach smaller companies valuable lessons in how to properly allocate funds for IT; specifically, when it comes to the resiliency of their infrastructure.

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Navigating the Future of Work with Microsoft 365 Copilot Prompts

By Shawn Akins • 15 Apr, 2024
In the ever-evolving landscape of the digital workplace, Microsoft 365 Copilot stands as a beacon of innovation, guiding users through the complexities of their daily tasks with ease and efficiency. As we embrace this new era of work, understanding the capabilities and utilization of Copilot prompts becomes essential. What are Copilot Prompts? Copilot prompts are intelligent cues that empower users to harness the full potential of Microsoft 365. They are designed to understand the context of your work and provide suggestions that are not only relevant but also tailored to enhance productivity.  The Power of Contextual Understanding At the heart of Copilot prompts is the advanced AI that meticulously analyzes the content you're working on. Whether it's an email, a document, or a spreadsheet, Copilot grasps the essence of your task and offers prompts that propel you forward. Streamlining Collaboration Collaboration is the cornerstone of modern work, and Copilot prompts are the perfect ally. They facilitate seamless communication by suggesting replies in emails, aiding in the co-authoring of documents, and ensuring that your team stays on the same page. Enhancing Creativity Beyond the realms of productivity, Copilot prompts also serve as a muse for your creativity. They can assist in drafting compelling narratives, generating ideas, or even crafting personalized messages that resonate with your audience. Learning and Growing with Copilot As you interact with Copilot prompts, they learn and adapt to your unique style and preferences. This continuous learning process ensures that the assistance you receive is always improving, making your experience with Microsoft 365 increasingly intuitive. Conclusion Microsoft 365 Copilot prompts are more than just a feature; they are your partner in navigating the future of work. By understanding their functionality and integrating them into your workflow, you can unlock new levels of efficiency, collaboration, and creativity.

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