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Your Data is Not Backed Up in O365

Shawn Akins • Oct 16, 2019

There’s a big misconception with what Microsoft is responsible for and what your organization is responsible for. With Office 365, Microsoft provides an excellent, robust infrastructure that is highly redundant. Microsoft takes care of all the hardware and software and has built infrastructure that is highly available. That said, Microsoft doesn’t backup your mailboxes, SharePoint or OneDrive data.


So what happens when you have a corrupt mailbox in Office 365? You put in a Microsoft support ticket, they take a look and will tell you to create a new mailbox because that users mailbox is corrupt. And of course, the corrupted user mailbox is most likely the CEO or your boss.

Here's a list of reasons why YOU (not Microsoft) should backup your Office 365 data*:


  1. Accidental Deletion: The recycle bin is not going to cut it here. The recycle bin, by default, is for 30 days. Most deletions are discovered 140 days after deletion, per Microsoft.
  2. Retention Policy: But I have Office 365 E3 and have retention policies in place? Unfortunately, retention policy and backups are not the same thing. A backup allows for point in time restoration.
  3. Security Breach: If you’ve been hacked, its very possible your email or data in Office 365 could be manipulated.
  4. Legal and Compliance requirements: Often times, depending on your organization, there are compliance requirements for YOU to have backups of your data retained for periods of time.
  5. Hybrid Environments: Some organizations are in hybrid mode and leave mailboxes on-premise. These need to be backed up!


In summary, if you don’t have a backup solution for your Office 365 data, contact us at Akins IT ASAP. We have solutions to get your Office 365 data backed up TODAY!

Interested in more information on this topic? 



This report explores the hazards of not having an Office 365 backup in your arsenal, and why backup solutions for Microsoft Office 365 fill the gap of long-term retention and data protection.

Download the full report
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