Top 10 Copilot Questions in Teams That Actually Boost Productivity

Shawn Akins • August 21, 2025
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Tired of Copilot sounding like a confused intern? These 10 prompts will help your team get real work done—without the AI drama.

Let’s be honest—if you’ve rolled out Microsoft Copilot and heard things like “What’s the big deal about AI? It gave me a totally useless answer,” you’re not alone. For many IT leaders, the excitement around AI quickly turns into eye-rolls and Slack sarcasm. Copilot gets blamed for everything from confusing replies to “ghostwriting” emails that sound like a robot trying to be your therapist.

But here’s the truth: Copilot isn’t broken—it’s just misunderstood. Like any smart assistant, it needs clear instructions. The problem isn’t the AI... it’s the prompt. And that’s where you come in.

Whether you're supporting C-level execs, educators, or frontline staff, these 10 practical prompts will help your teams stop fighting with Copilot and start getting real work done.


1.  Summarize the last 3 messages in this channel and highlight any action items.

Cuts through chat clutter and gives users a quick, actionable recap—perfect for busy teams juggling multiple threads.


2.  Draft a response to [Name]’s question about [topic] using a professional tone.

Helps users craft thoughtful replies without spending time on wording—especially useful for customer service or stakeholder communications.


3.  Create a meeting agenda based on this conversation and add time estimates for each topic.

Transforms informal chat into structured planning. Great for project managers or department heads.


4.  List key decisions made in this thread and who made them.

Keeps teams aligned and accountable. Especially helpful in education and government settings where documentation matters.


5.  Summarize this document and explain how it relates to our current project.

Bridges the gap between reference materials and real-time collaboration. Ideal for onboarding or cross-functional teams.


6.  What were the most recent discussions with [Name]?

Perfect for catching up on one-on-one threads or stakeholder conversations. This prompt helps users quickly get context without scrolling through endless messages.


7.  What are some highlights from the past 7 days in this channel?

Ideal for weekly check-ins or status updates. It gives users a snapshot of key activity, decisions, and progress—especially helpful for managers or project leads.


8.  Summarize what I missed while I was out on vacation.

A lifesaver for returning employees. This prompt helps users re-engage without feeling overwhelmed, and ensures they don’t miss critical updates or decisions.


9.  Translate this message into plain language for a non-technical audience.

Helps IT teams communicate clearly with stakeholders. Crucial for education and government environments.


10.  Create a follow-up message to check on progress for [task/project] discussed earlier.

Encourages proactive communication and keeps projects moving forward.


Final Thoughts

Copilot isn’t magic—it’s a tool. And like any tool, it works best when used correctly. These prompts are designed to help your teams get past the “weird answers” phase and into real productivity gains.

Encourage your users to treat Copilot like a teammate: ask clearly, follow up, and refine. The results will speak for themselves.


By Shawn Akins October 20, 2025
October 20, 2025 — Early today, Amazon Web Services experienced a major incident centered in its US‑EAST‑1 (N. Virginia) region. AWS reports the event began around 12:11 a.m. PT and tied back to DNS resolution affecting DynamoDB , with mitigation within a couple of hours and recovery continuing thereafter. As the outage rippled, popular services like Snapchat, Venmo, Ring, Roblox, Fortnite , and even some Amazon properties saw disruptions before recovering. If your apps or data are anchored to a single cloud, a morning like this can turn into a help‑desk fire drill. A multi‑cloud or cloud‑smart approach helps you ride through these moments with minimal end‑user impact. What happened (and why it matters) Single‑region fragility: US‑EAST‑1 is massive—and when it sneezes, the internet catches a cold. Incidents here have a history of wide blast radius. Shared dependencies: DNS issues to core services (like DynamoDB endpoints) can cascade across workloads that never directly “touch” that service. Multi‑cloud: practical resilience, not buzzwords For mid‑sized orgs, schools, and local government, multi‑cloud doesn’t have to mean “every app in every cloud.” It means thoughtful redundancy where it counts : Multi‑region or multi‑provider failover for critical apps Run active/standby across AWS and Azure (or another provider), or at least across two AWS regions with automated failover. Start with citizen‑facing portals, SIS/LMS access, emergency comms, and payment gateways. Portable platforms Use Kubernetes and containers, keep state externalized, and standardize infra with Terraform/Ansible so you can redeploy fast when a region (or a provider) wobbles. (Today’s DNS hiccup is exactly the kind of scenario this protects against.) Resilient data layers Replicate data asynchronously across clouds/regions; choose databases with cross‑region failover and test RPO/RTO quarterly. If you rely on a managed database tied to one region, design an escape hatch. Traffic and identity that float Use global traffic managers/DNS to shift users automatically; keep identity (MFA/SSO) highly available and not hard‑wired to a single provider’s control plane. Run the playbook Document health checks, automated cutover, and comms templates. Then practice —tabletops and live failovers. Many services today recovered within hours, but only teams with rehearsed playbooks avoided user‑visible downtime. The bottom line Cloud concentration risk is real. Outages will happen—what matters is whether your constituents, students, and staff feel it. A pragmatic multi‑cloud stance limits the blast radius and keeps your mission‑critical services online when one provider has a bad day. Need a resilience check? Akins IT can help you prioritize which systems should be multi‑cloud, design the right level of redundancy, and validate your failover plan—without overspending. Let’s start with a quick, 30‑minute review of your most critical services and RPO/RTO targets. (No slideware, just actionable next steps.)
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